1. Introduction
At Pavage Robillard Inc. (“we”, “us” or “our”), we take the protection of your personal information very seriously, in accordance with Quebec’s Bill 25 and other applicable privacy legislation. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website https://pavagerobillard.com/.
2. Types of personal information collected
We may collect the following types of personal information:
- Name, e-mail address and telephone number
- Billing and delivery address
- IP address, browser type and device information
- Any information you provide via a contact form or service request
We collect only the information necessary for the purposes described in this policy.
3. Collection purposes
We collect your personal information for the following reasons:
- Responding to your requests and providing customer service
- Process transactions and deliver services
- Improve website functionality and user experience
- Send you relevant updates, with your consent
- Comply with legal and regulatory obligations
4. Consent
We obtain your consent before collecting, using or disclosing your personal information, except as permitted or required by law. You may withdraw your consent at any time, subject to certain legal or contractual restrictions.
5. Cookies and tracking technologies
Our site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic and better understand user behavior. You can manage your cookie preferences in your browser settings.
6. Disclosure of personal information
We may share your personal information with :
- Our service providers and partners who assist us in our operations
- Legal authorities when required by law
- Other third parties, only with your explicit consent
We do not sell or rent your personal information to third parties.
7. Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, loss or misuse.
8. Data retention
We retain your personal information only as long as necessary for the purposes set out in this policy, unless a longer period is required by law.
9. Your rights under Law 25
In accordance with Law 25, you have the following rights:
- Access your personal information
- Request correction of your data
- Withdraw your consent
- Request the deletion of your data
- Be informed of any automated use or profiling, if applicable
To exercise these rights, please contact us using the details below.
10. Contact
If you have any questions or requests concerning privacy, please contact :
Privacy Officer
Richard Robillard
Pavage Robillard Inc.
info@pavagerobillard.com
19 Av. du Pont, Chelsea, QC J9B 1L4
(819) 410-9699
11. Policy updates
This policy may be amended from time to time to reflect legislative or operational changes. We encourage you to consult it regularly. The latest version will always be available on our website.
